Last modified:November 11, 2024

Who We Are

Welcome! We are Linq App Inc., a Delaware corporation, or as we like to go by “Linq,” “we,” “our,” or “us.” Our mission is to change how the world connects! We offer products, services, and technologies (“Products”) allowing users (“Users”) to organize, display, and share information with their contacts through our software, mobile application, and website (collectively, “Platform”).

We are committed to protecting our User’s privacy through compliance with this Privacy Policy (“Policy”). Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our Policies and practices, do not use our Platform or purchase our Products.

Application of this Policy

This Policy describes the types of information we may collect from you or that you may provide to us when you visit, register, use, or access our Platform or Products, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to our website, https://linqapp.com (“Website”), and our Platform. When you access our Platform, use our Products, or visit our Website, you become a User and agree to this Policy. This Policy does not apply to any third-party applications or software that integrate with the Platform or any other third-party products, services, or businesses.

If you use the Website, Platform, Products as part of an entity or organization that has a corporate account with Linq, like your employer (“Client”), that Client may have entered into a separate agreement with Linq (“Client Agreement”), which may contain more restrictive terms than what is described in this Policy.

Categories of Information We Collect or Receive

Our Platform and Products allow Users to customize their pages and profiles by uploading and linking content and information that may be shared with other Users or third-parties. In addition, our Users may utilize our Linq Phone product, which allows Users to make phone calls to other Users and third parties (“Invitees”), generate transcripts of such calls, and generate actionable insights from such calls. The information that a User and Invitees may provide on the Platform is broad. We may receive information directly from you when you provide it to us (such as by registering on the Platform or uploading such information to your page on our Platform) or automatically as you access, use, or interact with our Platform or Products (such as your internet connection, the device you used, or the location of that device). We may also receive information when you connect a third-party application to your account on the Platform (e.g. LinkedIn, Facebook, Google, Microsoft, Hubspot, or Salesforce). These third party platforms are governed by their respective privacy policies and terms and are not subject to this Privacy Policy. For the avoidance of doubt, the Platforms and Products does not use Google Workspace APIs to develop, improve, or train generalized artificial intelligence and/or machine learning models.

There are many occasions when you provide information to us that identifies, relates to, describes, references, or is reasonably capable of being associated with or linked with, directly or indirectly, you, your household, or your device, such as a name, postal address, telephone number, internet protocol (IP) address, or email address (“Personal Information”). Personal Information may also have the meaning given to that term or similar terms (e.g., “personal data”) under applicable law such as the General Data Protection Regulations (EU) 2016/679 (“GDPR”) or the California Consumer Privacy Act (“CCPA”).

Because Users have the ability to upload a broad range of information on our Platform, we may receive sensitive information such as your date of birth, racial or ethnic origin, sex, political views or affiliations, veteran or military status, religious or philosophical views or affiliations, or similar information (“Sensitive Information”). We do not require our Users to provide Sensitive Information, but such information may be, directly or indirectly, collected by us through our hosting of the Platform. For example, a User may upload a file with their resume revealing their gender, age, affiliations, or employment history.

Additionally, our Platform and Products allow you to upload and share information that is not Personal Information or Sensitive Information, such as your hobbies, pictures, links, descriptions, messages, and comments (“Other Information” and together with Personal Information and Sensitive Information, collectively, “Information”). Because our Platform allows you to choose the Information associated with your account or displayed on your page or profile, we may tie Other Information to Personal Information or Sensitive Information about you.

We may collect or receive from you the Information outlined below:

Third-Party Sources, Cookies, and Other Tracking Technologies

We may also collect or receive Personal Information from third-party sources and the Platform may contain links to other sites. Any Information you provide on the linked pages is provided directly to that third-party and is subject to their terms and policies. This Policy does not apply to such linked third-party sites, and we are not responsible for the content or privacy and security practices and policies of these sites or any other sites that are linked to or from our Platform.

Some Information on the Platform may be served by a third-party, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect Information about you. The Information they collect may be associated with your Personal Information or Sensitive Information or they may collect Information, including Personal Information, about your activities over time and across different websites and other online services. They may use this Information to provide you with interest-based advertising or other targeted content. We do not control third-party tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

We may collect Information regarding your usage of the Platform, including the pages and links you viewed, time spent using our Platform, demographic data such as server locations, connection speed, and Other Information that does not identify you. Like most online services, we also use cookies, log files, clear GIFs, tracking pixels, web beacons, and other technologies that may collect Personal Information.

When you visit our Platform, we may send one or more “cookies” – small data files – to your device to uniquely identify your browser and allow us to help you enhance your navigation of our Platform. A cookie may convey Information about how you use our Platform or Products so we can provide you with a more personalized experience. A persistent cookie remains on your device after you close your browser so that it can be used by your browser on subsequent visits to our Platform. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. Our Platform may use the following types of cookies, logs, web beacons, and other tracking technology:

We use the following Cookies on our Platform:

How Can I Disable Cookies?

You can typically reset your web browser to refuse all cookies or to notify you when a cookie is being sent. In order to do this, follow the instructions provided by your browser (usually located within the “settings”, “help” or “tools” function). Many browsers default to accept cookies until you change your settings.

If you do not accept our cookies, you may experience some inconvenience in your use of our Platform and some features of the Platform may not function properly. For example, we may not be able to recognize your device and you may need to log in every time you visit our Platform.

Visit www.allaboutcookies.org or www.whatarecookies.com for more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them.

Currently, we do not respond to web browsers’ “do not track” signals that provide a method to opt-out of the collection of Information about User activities on the Platform. If we do so in the future, we will provide relevant information in this Policy.

How We Use Your Information

We use Information that we collect about you or that you provide to us, including any Personal Information:

• To provide you with Platform and Products to account owners, their licensed end users, Users, and those they invite to join the Platform. This may also include using Personal Information for customer support, including accessing audio, files, messages, and other Customer Content, including information you provide through the Platform, at the direction of the account owner or Users. We also use Personal Information to manage our relationships and contracts with account owners and others, including billing, compliance with contractual obligations, and related account administration.
• To present our Platform and its contents to you and to personalize and improve our Platform and Products.
• Intelligent Features: If enabled by the account owner (such as a Client) or User, Linq provides intelligent features and products to its customers, their licensed end users, Users, and invitees, such as Linq Phone or other tools to help derive insights from your Customer Content. These tools may use artificial intelligence, machine learning, or other technology to process Customer Content solely to provide such intelligent features.
• To provide you with information that you request from us. For example, if you share your Personal Information (e.g., name and contact information) to request a price quote or ask a question about our Products, we will use that Information to respond to your inquiry or request. If you provide your Personal Information to purchase a Product (e.g., name and delivery information), we will use that Information to process your payment and facilitate delivery. We may also save your Personal Information to facilitate new product orders, process returns, or notify you of our offerings.
• To allow you to participate in interactive features on our Platform or through our Products. For example, it enables you to share your Personal Information with other users.
• To provide you with notices about your accounts, pages, or subscriptions, including expiration and renewal notices.
• To notify you about changes to our Platform or any Products we offer or provide.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To help maintain the safety, security, and integrity of the Platform, Products, databases, and other technology assets.
• For testing, research, analysis, and product development, including to develop and improve our Platform and Products.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• In any other manner we describe when you provide the Information or as otherwise set forth under applicable law, including, without limitation, the CCPA and GDPR.
• For any other purpose with your consent.

Disclosure of Your Information

We may share your Information (including Personal Information) by disclosing it to a third-party to provide our Platform, its Content, and its security, or to market or sell our Platform or Products. We make these disclosures under written contracts that describe the purposes, require the recipient to keep the Personal Information confidential, and prohibit using the disclosed Information for any purpose except performing the contract. We do not sell your Personal Information.

Additionally, for Users that have an account associated with a “Linq for Teams” subscription, your Information (including Personal Information) may be managed, accessed, viewed, or stored by the administrator associated with your “Linq for Teams” account. We do not control or limit the accessibility of your account, profile, or page (or certain functions related to your account, profile, or page) by your account administrator and we are not responsible for their access, disclosure, or processing of your Information (including any Personal Information).

We may disclose, and have disclosed within the last twelve (12) months, Information that we collect or you provide to us as described in this Policy:

• In connection with your use of our Platform or Products. Our Platform and Products allow you to share your Personal Information with other Users, and to receive Personal Information from other Users. For example, if you provide contact information or Content on your profile, account, or page and connect with another User (for instance, by sharing your QR code or link), the Information (including Personal Information (e.g., name and contact information)) from your profile, account, or page may be available to the recipient. You control the information that is provided on your profile, account, and page.
• To our service providers, affiliates, agents, subprocessors, advertising partners, internet service providers, data analytics providers, agents, and related third-parties.We engage employees, contractors, service providers, agents, and other third-parties to support our Platform and Products, including, for example, Platform or Product development, search engine optimization, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analysis, background and compliance reviews, and other services, which may require them to access, process, or use your Personal Information. We engage subprocessors and service providers to support our Platform and Products. The most current list of our subprocessors is available here.

• With your consent or for any other purpose disclosed by us when you provide the Information.

• In connection with a business transfer. We may sell Linq or its assets to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Linq's assets, in which Personal Information may be among the assets transferred.

• In fulfilling our legal obligations. We may disclose your Personal Information to comply with a court order, law, or legal process, including to respond to any government or regulatory request (such as a violation of the Digital Millennium Copyright Act and other applicable laws), or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Linq, our Platform, or our Users, customers, or third-parties. We may also disclose your Personal Information to enforce or apply our Policies and other agreements, including for billing and collection purposes.

• For analytics or research purposes. We may partner with third-parties to collect certain Information (which may include Personal Information) to research, analyze, audit, research, and report such Information. These third-parties may use cookies, web beacons, and similar tracking technologies.

• Aggregated information or data. We may disclose aggregated demographic information about our Users and the activity on our Platform or with our Products.

Global Operations and International Data Transfers

To facilitate our global operations, we may transfer, store, and process your Personal Information in jurisdictions other than where you live, including in the United States. Laws in these countries may differ from those applicable to your country of residence. For instance, if you are a European Economic Area (EEA) data subject and your Personal Information is shared with our affiliates, partners, or third-party service providers acting on our behalf outside of the EEA, then it is done so pursuant to necessary means to ensure an adequate level of protection

Standard Contractual Clauses. Linq offers Standard Contractual Clauses, also known as E.U. Model Clauses, to meet the adequacy and security requirements for our Users that operate in the E.U. and other international transfers of Personal Information. To receive a copy of our standard Data Processing Addendum, incorporating Standard Contractual Clauses, please email [email protected]. In addition, Linq has executed Standard Contractual Clauses with its sub-processors, who process Personal Information on behalf of Linq.

Data Retention

We retain your Information for as long as it is reasonably needed for the purposes set out in this Policy unless you request that we remove your Personal Information as described in the Your Rights Related to Your Personal Information section below or the Data Processing Addendum. We will retain your information (including personal information) for as long as we reasonably believe it is necessary to use it for these purposes unless a longer retention period is required by law. This may include keeping your Personal Information for the period of time needed for us to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes, and enforce our agreements.

Your Rights Related to Your Personal Information

European Union Resident Data Subject Rights Under the General Data Protection Regulation (“GDPR”)

If you are a resident of the European Union, United Kingdom, Lichtenstein, Switzerland, Iceland, or Norway, you have data subject rights under the GDPR as described in the table below. If you have questions about whether any of the following applies to you, please contact us at [email protected], and we will respond to your questions as soon as practicable.

Please note that we process the Personal Information of our account owner’s licensed end users or employees in connection with our provision of Products and Platform, in which case we may not be able to respond to your request. As such, please contact the data controller (your organization’s administrator) to address your rights with respect to such data.

Personal Data Processing Grounds

When we process your Personal Information, we do so on the following grounds:

• Performance under a Contract: we may process your Personal Information as part of our contractual obligations to you or your organization. 
• Consent: We may process Personal Information based on the consent you expressly grant to us at the time we collect such data. You can withdraw your consent at any time, which will not affect the lawfulness of the processing before your consent was withdrawn.
• Legitimate Interest: We process Personal Information for the legitimate interests of Linq and our partners, affiliates, and customers. These legitimate interests include investigating illegal activities, detecting security issues, improving and maintaining the Website, the Platform, and the Products, contacting you for support, and sending you relevant marketing information (subject to applicable laws). We will balance our interests and rights against the impact of the processing on data subjects.
• Legal Obligation & Other Grounds: We may need to process your Personal Information to comply with a legal obligation, such as a lawful subpoena, court order, law-enforcement request, or to fulfill the lawful instructions of our customers (when they are acting as the data controller). We may also need to process your Personal Information to protect vital interests and defend legal claims.

U.S. Resident Rights

Data Subject Rights

If you are a resident of one of the states in the chart below, you have certain rights, as specified herein, regarding your Personal Information:

= Right is provided

= Right is partially provided

= Right is not provided

? = Unclear whether the right is provided

• Right to Disclosure & Access. You have the right to request certain information about our collection and use of your Personal Information over the past twelve (12) months. In accordance with CCPA and other applicable laws, we will provide you with the following information: (i) categories of Personal Information that we have collected about you; (ii) categories of sources from which that Personal Information was collected; (iii) categories of third-parties with whom we have shared your Personal Information; (iv) the business or commercial purpose for collecting or selling your Personal Information; (v) the specific items of Personal Information that we collected about you; and (vi) if we disclosed/sold your Personal Information over the last 12 months, we will identify the categories of Personal Information shared/sold with each category of third-party recipient. For more information on collection, use, and sharing of your Personal Information, please refer to the Sections titled “Categories of Information We Collect or Receive,” “How We Use Your Information”, and “Disclosure of Your Information”.
• Right to Obtain a List of Third Parties to Which Your Personal Information has been Disclosed. You have the right to obtain at our option either (i) a list of third-parties other than natural persons who have received your Personal Information or (ii) a list of third-parties other than natural persons who have received Personal Information from us.
• Right to Correction. You have the right to request that we correct your Personal Information.
• Right to Deletion. You have the right to request that we delete the Personal Information we collected from you.
• Right to Data Portability. You may request to receive specific pieces of your Personal Information, including a copy in a portable format.
• Right to Opt-Out of Sales or Sharing/Targeted Advertising. You can ask that we do not “sell” or “share” your Personal Information as “sell” and “share” are explicitly defined under the CCPA or other applicable law.
• Right to Have Opt-Out Signals Recognized. We will honor and process your request to opt-out when that preference is signaled through the Global Privacy Control (“GPC”). The GPC will only be broadcasted through browsers and/or browser extensions which support it. You can find instructions on how to utilize the GPC here.
• Right to Revoke Consent. You have the right to revoke consent to our processing of your Personal Information. If you revoke your consent, you may be unable to utilize certain aspects of our Website and Platform.
• Right to be Free from Discrimination. You may freely exercise these rights without fear of being denied our Platform and Products. We will not charge you different prices or rates or provide you with a lower quality of services if you exercise your rights under CCPA or other applicable law.

 

Sale and Sharing of Personal Data

• We do not sell Personal Information in the conventional sense. However, when you use the Website or the Platform, Linq’s authorized third-parties may collect information on you using web cookies or similar technologies and use such data for their own purposes. Making your Personal Information available to these third-parties may qualify as “sale” or “sharing” of your Personal Information under CCPA. You may request to opt-out of “sale” or “sharing” your Personal Information by contacting us at [email protected] .
• Nevada residents have the right to opt-out of the sale of certain Personal Information to third-parties who intend to license or sell that Personal Information. You can exercise this right by contacting us at [email protected] and providing us with your name and the email address associated with your account. We do not currently sell your Personal Information as sales are defined in Nevada Revised Statutes Chapter 603A.

Data Retention

We retain your Information for as long as it is reasonably needed for the purposes set out in this Policy, unless you request that we remove your Personal Information as described in the Your Rights Related to Your Personal Information section below or the Data Processing Addendum. We will retain your information (including personal information) for as long as we reasonably believe it is necessary to use it unless a longer retention period is required by law. This may include keeping your Personal Information for the period of time needed for us to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes, and enforce our agreements.

Data Security

We have implemented measures designed to secure your Personal Information from accidental loss and unauthorized access, use, alteration, and disclosure. All Information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
The safety and security of your Information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Platform, you are responsible for keeping this password confidential. You should not share your password with anyone.
Unfortunately, information transmission via the Internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to or through the Platform. Any transmission of Personal Information is at your own risk. We are not responsible for circumventing any privacy settings or security measures on the Platform.

Children Under the Age of 16
The Platform is not intended for children under 16 years of age. We do not knowingly collect Personal Information from children under age 16. If you are under 16 years old, do not use or provide any Information on the Platform or through any of its features, register on the Platform, make any purchases through the Platform, use any of the interactive features on the Platform, or provide any Information about yourself to us, including your name, address, telephone number, email address, or any username you may use. If we learn we have collected or received Personal Information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any Personal Information from or about a child under 16, please contact us by email at [email protected] or by mail at Linq App Inc., Attn: Data Privacy Officer, 1904 1st Ave. N, Suite 200, Birmingham, Alabama 35203.
We do not sell your Personal Information. Nonetheless, if you are age 16 or older, you have the right to direct us to not sell your personal information at any time (the “right to opt-out”), by contacting us at [email protected] or by mail at Linq App Inc., Attn: Data Privacy Officer, 1904 1st Ave. N, Suite 200, Birmingham, Alabama 35203.

Contact Information

To ask questions or comment about this Policy and our privacy practices, contact us at:

Email: [email protected]; or

Mail: Linq App Inc.

Attn: Data Privacy Officer

1904 1st Ave. N, Suite 200

Birmingham, AL 35203

Changes to Our Privacy Policy

You understand that this Policy is subject to change by us without prior written notice at any time, at our sole discretion. Any changes to this Policy will be in effect as of the “Last Updated Date” or “Last Revised Date” referenced on the Platform. Accordingly, you should review our Policies before purchasing or using any of the Products, the Platform, or the services available through the Platform. Your continued use of the Platform or any Product after the “Last Updated Date” or “Last Revised Date” will constitute your acceptance of and agreement to such changes.